Frequently Asked Questions

Does Sighthoundgoodies ship worldwide?
Sighthoundgoodies is happy to ship worldwide. If your country is not listed at the checkout page, please contact us.

What are the delivery times?
Orders will be ready to ship in 1 or 2 business days.
From then, these are the approximate delivery times:
Netherlands – 1 to 2 business days
European Union – 2 to 6 business days
USA/Canada – 4 to 12 business days
Everywhere else – 4 to 15 business days

What are the shipping costs?
Shipping costs are calculated based on weight.
The shipping costs will appear in your cart before placing an order.

How can I pay?
You can pay via bank account (only European customers), iDeal, PayPal, Bancontact/MisterCash or SofortBanking.
You can pay by credit card by selecting PayPal as the payment method.
We accept payments in Euros and US Dollars.

Is is possible to pick up my order?
You can pick up your order in Munstergeleen (the Netherlands) or at one of the event we will be vending. Please send an email beforehand to schedule an appointment.

Is it possible to return my order?
Yes, when purchasing our products, you have the option to return the unused product within 14 days. Please fill in this return form. The buyer pays the cost of the return shipment.
We will refund the buyer as soon as possible, except when the product can not be returned because of their nature (customized products for example).

Does Sighthoundgoodies accept wholesale order?
Yes, please contact us if you’re interested in wholesale prices for your business or adoption group.

Does Sighthoundgoodies donate to charities?
Sighthoundgoodies often donates products to online auctions in order to help groups continue to do their work in sighthound adoption.

How to measure a collar or coat?
View this overview: measure.pdf

Here you can read the full terms and conditions: www.sighthoundgoodies.com/terms-conditions