Frequently Asked Questions
What are the shipping costs and delivery times?
Please check our current shipping rates and delivery times here
How can I pay?
You can pay via PayPal, bank transfer (European customers only), iDeal, Bancontact/MisterCash, KBC, Belfius, SofortBanking, EPS or Giropay. You can pay by credit card by selecting PayPal as the payment method.
Is is possible to pick up my order?
You can pick up your order in Munstergeleen (the Netherlands) or at one of the event we will be vending. Please send an email beforehand to schedule an appointment.
Is it possible to return my order?
Yes, when purchasing our products, you have the option to return the unused product within 14 days. Please fill in this return form. The buyer pays the cost of the return shipment to the Netherlands. As soon as we have received your return we will either refund or send a new item (depending on your preference)
Does Sighthoundgoodies ship worldwide?
Sighthoundgoodies is happy to ship worldwide.
Does Sighthoundgoodies accept wholesale orders?
Yes, please contact us if you’re interested in wholesale prices for your business or adoption group.
Does Sighthoundgoodies donate to charities?
Sighthoundgoodies often donates products to online auctions in order to help groups continue to do their work in sighthound adoption. We also donate items that are unfit for selling or have small flaws to shelters.
How to measure a collar or coat?
Please check out our measuring guide